The program that has seen 16 airports around the nation move to private
screeners at security checkpoints in lieu of TSA agents needs better
guidance and a formal process to measure performance before it ismorewidelyimplemented,said a study released by the government’s watchdog
agency.Under theFederalAviationAdministration Modernization and Reform Act
of 2012 (FAA Modernization Act) passed last February,TSA revised the
SPP application,removing the"clear and substantial advantage"question.Four of the 6 airports that were denied in 2011 later
reapplied and were approved,said GAO.The GAO's said in surveys of, andinterviews with,SPP and non-SSP airport operators and aviation
stakeholders,improved customer service and increased staffing
flexibilities were most commonly cited as advantages or potential
advantages of the program. Individual federal security directors GAO
interviewed cited reduced involvement in human resource management as an
advantage.
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